The “Internationale Spieletage 2014” in Essen (short version: Spiel’14), the second big convention of the year (after GenCon) is over and we had another great and busy show. Many new CC3 users were added to the fold, and I talked to a lot of users, answering specific questions, helping with technical problems and demoing new stuff (yes, including CC3+). Here’s the report I prepared for Simon and Mark on my return.
I arrived at Spiel on Wednesday as usual, and picked up Gordon on the way to help me set up. Unfortunately the tables I had ordered from the Messe where not there - apparently some other exhibitor nicked them for their own booth - so we had to leave part for Thursday morning when the replacement furniture was there. Not a big problem, we were quickly done before the show opened.
I wasn't too thrilled with our booth placement, as we were in the middle of mostly LARP booths, and the big booth across the aisle blocked part of the view unto our place. I'll try to talk to Merz Verlag next year to get us more among the pen & paper rpgs again. Those are pretty scattered around the hall though, with lots of space taken up by food & drink places. The same hall layout as last year was in use, with some moving around.
But my concerns seemed unfounded, as both Thursday and Friday proved pretty busy, both being busier than the respective days in 2013 by a good margin. Saturday was weird. We had a few very early customers and then nothing at all until well into the afternoon, when it suddenly picked up again. Overall it came out to slightly less than last year. Sunday was the quietest day, as is often the case, but we also did quite a bit better than last year. We had a big train drivers' strike on the weekend, which led to a shortage of parking space around the halls on Saturday. This probably had an effect on attendance, but I can't really say how much. Saturday did seem somewhat less crowded than previous years.
The vast majority of customers were new to CC3. More than 80% of sales included a CC3, and only very few of those were people upgrading from CC2 Pro. The Mike Schley/13th Age sample map I had on the table drew quite a lot of positive remarks and we told a lot of people about the upcoming CC3+.
The Free Annual with every order certainly provided the impetus for some people to buy at the show. As you can see from the numbers, Annual Vol 6 was a very popular choice - because of the Herwin Wielink isometric dungeon style. The big example map of that on the wall drew a lot of interest and it was nice to be able to tell people "buy CC3 and choose this as your free Annual" and you're set to draw this.
The Starter Bundle remains very popular, with some people swapping in a Character Artist or Cosmographer for either City or Dungeon Designer. Some people went for the 4 for 3 bundle from there, basically getting another product for a few more Euros.
I demoed quite a bit, mostly CC3, DD3, CD3, CC3+, Cosmographer, Character Artist, FT3 and Perspectives, in about this order of demand. Comments from existing users were mostly favourable, with only a very few "it is too difficult" concerns.
Gordon and Carsten were a great help as always. I even had a third helper on Saturday (Michael), but since it was a bit quieter than usual, that wasn't really necessary at all. Take down on Sunday evening was done in lightning speed. As the exhibitor parking was right below the halls, we just carried the stuff to the car. I was out of the halls and away 20 minutes after closing time.